Lemon Law Basic Consumer Rights
Lemon Law
Lemon Law was enacted at Federal, and subsequently State legislative
level to protect consumers who have purchased or leased a defective
consumer product that has not been repaired within a reasonable
number of repair attempts, within a reasonable time.
Whilst Federal Lemon Law covers almost any type of product, most
State Lemon Laws only apply to certain types of motor vehicles.
Federal Lemon Law
The federal Lemon Law is officially known as the Magnuson-Moss
Warranty Act.
The Magnuson-Moss Warranty Act applies to all consumer products,
not just vehicles. It also created strict requirement for warranties
and disclosure of warranty terms, making them less confusing to
consumers.
The Federal Lemon Law typically extends protection far beyond State
law. Manufacturers [warrantors] are help responsible for irreparable
defects for up to four years after the factory warranty has expired.
It also provides for cash compensation where the warrantor cannot
make the product free from defects within a reasonable time.
State Lemon Law
Varies slightly between states in terms of vehicle types covered,
repair attempts made and warranty or validity period. For a summary
of Lemon Law in each state.
Most State Lemon Laws cover only new vehicles, although some, like
Arkansas, cover vehicles licensed, purchased, or leased.
What Lemon Law Means To the Consumer
In basic terms Lemon Law kicks in when the item purchased by the
customer requires "unreasonable" repair.
How the term "unreasonable" is defined, varies from state
to state, but in most cases it refers to when the vehicle has only
just been purchased and is still within the warranty period. It
is not reasonable, that the purchaser or leasee should have the
vehicle repaired on numerous occassions for the same fault, or on
a single occassion, where the fault may have lead to serious harm
or death of passengers.
It is also not reasonable that a repair need be made within a short
period following a service or previous repair for the same fault.
Lemon Law therefore defines:
- The type of vehicles to which the law applies, and often, the
primary use of that vehicle
- The type of repairs that it regards as unreasonable
- The number of repairs deemed unreasonable
- The period in which those repairs needed to be made
Lemon Law Compensation
If you win your claim under Lemon Law, the manufacturer is required
to either refund your money or replace your vehicle if, during the
first twelve to twenty-four months of ownership, your vehicle has
suffered three to four repairs for the same problem or has been
out of service by reason of repair more than thirty days.
|